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Dear Friends,

Welcome to eZee Insider, keep you up to date with what’s happening in eZee. In this edition, learn how you can increase your bookings with tools available in TripAdvisor. eZee iMenu now updated with latest features and new partner in country of France and much more.

New Version of eZee iMenu

eZee iMenu, digital menu specifically designed and developed for restaurant and catering industry for Android Tablets and iPads has been updated with brand new features. You can access the new features of eZee iMenu by updating your current version with newer version from App Store and Google Play Store.

eZee Application will allow restaurants to create their own customizable and interactive digital menus, which can be used by the customers or the waiting staff. The latest features are result of constant feedback and communication with our clients. Below is the list of all the features which have been updated.

New Version of eZee iMenu

eZee iFeedback Integration
eZee iMenu now comes ready with ready integration with eZee iFeedback allowing you to collect feedback from your customers more efficiently. The ready interface allows for easy data collection, analysis and superior user experience.

Number of Decimals
This new feature makes eZee iMenu to be used in multiple currency easier without having to worry about decimals. Now you can choose up to 4 digits after decimal point for currencies which have higher decimal places.

Item Search Revamped
Item search has been updated with new filter allowing for more specific search for Vegetarian and Non-Vegetarian items.

The new version also fixed minor bugs making eZee iMenu more stable and user friendly. To learn more about eZee iMenu and its features, please visit or contact

eZee Signs Up a Partner in France

D-CARTE signed a reseller partnership agreement with eZee becoming the first ever in the country of France. D-CARTE is going to exclusively market and resell eZee BurrP! and eZee iMenu in the country. The company located in Paris, is a pioneer in promoting video solutions in the country with a wide diverse clientele. eZee Signs Up a Partner in France
D-CARTE is a pioneer of a patented technology, VIDEOPAPER, allowing easy integration of an LCD screen in various communications media. In addition, they provide expertise to companies in transitioning from traditional materials to more digital and dynamic mediums.

The partnership will allow eZee to expand in France and other parts of Europe. We look forward to working closely with D-CART and further expand the eZee brand in the region.

Zostel Adapts Set of Complete Solutions from eZee

Zostel Adapts Set of Complete Solutions from eZee India‘s first chain of backpacker hostels adapts eZee solutions for management and online distribution. Zostel is currently operating hostels in 3 popular tourists spots - Jodhpur, Jaipur and Udaipur in Rajasthan, India.

All the three Zostel locations have implemented eZee Absolute as their property management system, allowing
them to run day-to-day operations like reservations, bookings, check-ins and check-outs. eZee Reservation and eZee Centrix will take care of their online distribution in all of the three locations. In addition, two of the Zostel locations is also using eZee BurrP! as their Restaurant Point-of-Sale system.

All of the products provide a seamless integrated ecosystem giving management of Zostel great control over the operations. eZee looks forward to providing them with 24x7 support and building a long-term successful relationship.

eZee Channel Manager Enters Taiwan

Lan Ting Business Hotel located in Taipei, Taiwan implents eZee Centrix as their online channel manager and becoming eZee’s first ever client in the country. Formerly known as Mei Xuan Business Hotel, the 58 room hotel will distribute its rates and inventory across various GDS and OTA channels and manage it by eZee Centrix. eZee Channel Manager Enters Taiwan
One of the oldest hotels in the city, the hotel was founded in 1919, located in the heart of Taipei main station business district and close to the high speed rail. Lan Ting went through a major renovation and expansion in 2013 and were looking for a system that would enable them to distribute online. eZee Centrix will provide the staff with all the tools and features require to run their online distribution more effectively and efficiently.

eZee looks forward to a long term business relationship with Lan Ting Business Hotel and offer 24X7 Support.

How to Increase Bookings with TripAdvisor

Everyone knows and most likely have heard of TripAdvisor at this point in time. For the uninitiated, TripAdvisor is the world’s largest travel site with up to 280 million unique visitors each month, 32 million members and over 150 millions reviews and opinions available online.

It is traveler’s first stop to learn about a hotel they are looking into and see what other people have to say about it. And it is only growing with 90 user generated reviews per minute allowing travelers around the world to be make more informed decisions.

How to Increase Bookings with TripAdvisor

TripAdvisor with its Business Listing service give options to hoteliers around the world to take complete advantage of the exposure they can receive. With a Business Listing you can share your hotel’s contact information, special offers, website link, and directly connect with your guests. In addition, your contact information will be displayed on your mobile listing page as well.

Business Listings will give hotels access to:
Direct Contact Information: Add up-to-date contact details to your hotel’s profile page making it easy for your travelers to book directly.

Special Offers:
Perfect place to highlight special promotions and offers attracting more travelers.

This service will allow hotel subscribers to appear in Hotel Price Comparison search showing rate and availability to users.

Property Dashboard:
As a Business Listings subscriber, you get exclusive access to Property Dashboard which lets you access important analysis such as competitor metrics, local market trends, visitor details and overall performance of hotel on TripAdvisor.

Sideshow and Announcements:
This will let you post important updates and news for the readers. In addition, the photos uploaded will automatically be converted into a slideshow for your travelers viewing pleasure.

So now you got your hotel in Business Listings, So how can you make the best use of the tools provided? Read on to find out:

Reply To Reviews: Probably the single most important thing you can do is to reply the reviews posted by users, after all that’s what people read the most on TripAdvisor. Regardless if your hotel has received a positive or negative review, it is very important that you reply to it no matter what. Just a simple a reply can put big impressions on travelers. If possible, have a dedicated person who looks after reviews online and establish the practice for managing online reviews.

Update Information: It is more common than you think that many times hotels might have the wrong number listed or the page has not been updated. This is probably the worst thing you could do, the traveler will most likely avoid your hotel if the information is wrong or is not up to date.

Write Proper Descriptions: Spend quality time on the description which potential guests are going to read. It is very important write a proper and detailed description of your hotel, as you are the best person to do so. Description should Speak the strengths of your location and services you provide, setting yourself apart from the competition.

Right Photos: The best way to showcase your hotel is to have the right combination of high quality photos of your property. Have a diverse collection of pictures that not only show your rooms and lobby but also other facilities. Get creative with your pictures, take pictures of art and decor in your lobby, show case rooms with different view points, pictures of views from your hotel rooms etc.

Showcase Awards: TripAdvisor regularly rewards hotels with their Travelers’ Choice Awards which cover various categories. If your hotel has received one, make sure to highlight that on your hotel website and TripAdvisor page.

TripAdvisor with various options available for hoteliers allowing them to maximize their online presence. Hoteliers with the right practice in place can have the same exposure like big brands and increase their bookings.

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