An interface that captures, records, and costs telephone usage events.

About integration

Altigen PABX call accounting is integrated with hotel PMS software - eZee FrontDesk and cloud-based hotel software - eZee Absolute.

This interface helps hotels maintain records of all the calls done from your hotel's numbers and intercom automatically in the hotel PMS.

Below are the versions eZee FrontDesk & eZee Absolute integrated with:

Avaya ComputerPoint, Avaya Definity G3 R8, Avaya Definity V2, Avaya Definity, Avaya Enhanced Unformatted, Avaya Expanded Format Authcode 2, Avaya Expanded Format Authcode, Avaya Expanded Format, Avaya G3 V12, Avaya G3 V9, Avaya Index, Avaya IP Office Enhanced Unformatted, Avaya IP Office 9.1, Avaya Merlin Legend M2, Avaya Merlin Legend, Avaya one X Quick Edition, Avaya Partner ACS, Avaya Printer Format, Avaya S8700 Custom, Avaya S8700 Unformatted, Avaya S8700 V2, Avaya Teleseer Custom V1, Avaya Teleseer Standard, Avaya Unformatted.

Key Benefits

This PABX - call accounting integration with eZee FrontDesk and eZee Absolute comes with following benefits for hotels:

  • Offer high-quality guests service
  • Streamlined internal and external communication
  • Flexible call routing
  • Providing call monitoring and account information
  • Variable access

How to avail this integration?

To avail this integration, just fill the form below. Our team will contact you to understand your requirements and guide you with this integration.

About Altigen

Altigen has a rich history of innovation and industry firsts. The original concept behind our company was to create a standards-based business phone system that could be self-administered by the IT department.

In 1996 this was quite revolutionary, bucking the black box, proprietary model which had existed for nearly 30 years (Lucent, Nortel, Siemens, etc.). Our solution was also the industry’s first Microsoft based phone system, and continues to utilize Microsoft technologies at its core today.

In 1998, we expanded our solutions portfolio by developing an integrated suite of robust contact center applications. This allowed thousands of businesses, which were previously unwilling to spend the exorbitant dollars required for proprietary contact center solutions, to make significant improvements in how they communicated with customers. That same year, we introduced one of the world’s first PBX systems supporting Voice over IP. While this is the de facto standard today, at the time this was a major step forward for companies, allowing them to finally integrate communications for distributed locations while significantly cutting their telecom expenses.

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